XEFI - XEFI – Leader des services informatiques auprès des TPE / PME

DIGITALIZATION

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Our software solutions for all businesses

The development of your business requires all the IT tools for sharing, analysis, customer management and internal management.
Our ambition: to guarantee you excellent profitability! That is why we have selected for you the best software solutions on the market, for which we are integrators.

The XEFI group is also publisher of its own software and can support you in your digital transformation. Indeed, digital transformation is a process aimed at making the company digitally accessible. Implementing a digital transformation can be complicated if the company has not followed training. However, companies that have followed a qualifying or professionalizing course are now able to transform their company by integrating digital tools.

XEFI APPS gives you access to our own business applications.

Simplify the management of your business thanks to our intuitive and efficient applications, from our web application portal and/or from your smartphone or tablet.

Beyond the digital tools essential to the customer relations function, the company can implement other solutions, in particular to manage its interactions with the prospect (prospecting). And if social networks are increasingly used, contact remains essential for loyalty and growth. The main challenge is to have a positive relationship with customers.

To do this, the company can use various digital solutions such as SMS communication, e-mailing, chatbot or even websites. Indeed, these solutions offer many advantages to increase the efficiency of your customer relationship and therefore positively impact your sales.

A company can decide to favor the use of digital tools for its interactions with the prospect, in particular by creating a website and/or sending marketing emails. Indeed, contacts with the customer represent a significant part of the value created by the company. In this regard, it is essential for the company to maximize its exchanges with its customers. This helps to develop their trust and loyalty, but also to increase their satisfaction. Customer contact thus helps to build customer loyalty by allowing them to be more satisfied thanks to products or services that match their expectations.

To increase customer satisfaction, the company can also choose to set up a chatbot on its web page or in its mobile application. The objective is to offer a user-friendly and personalized interaction by providing quick, precise and adapted answers to questions.

LOGO CONGES

Expense report

Optimize the management of your internal processes with the Expense Report application. Your employees declare and digitize their expenses in real time from their smartphone, tablet or PC. In just a few clicks, you can validate and export all the data to accounting.

Visit card

Stand out by offering your contacts a digital business card to always have at hand! Practical and fun, a real time saver, you just have to open your application and send it by email, WhatsApp, text message, Bluetooth…

Work order

Digitize your delivery processes, dematerialize the journey of your technicians in customer intervention (delivery, installation, monitoring, etc.).

Seller

This tool will support your sales force in its organization and planning of appointments in order to improve commercial performance and boost your sales.

MyEddy EDM (Electronic Document Management)

Do you spend too much time accessing your documents?

Increase your productivity thanks to our solution’s high-performance search!
Eddy, the essential assistant for digital document management will help you manage, organize, store and distribute your documents!

XEFI’S ADVANTAGES

  • Preconfigured tree structure by our teams for ultra-fast, ready-to-use deployment
  • On-site training for your users for immediate handling
  • Support and assistance from our teams, dedicated experts tasked with supporting you on a daily basis

 

To learn more

 

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Our solutionsMicrosoft®

MICROSOFT® Dynamics CRM

The CRM solution you need to improve your customer relationship management
Fully customizable, it adapts to your business and your needs, as well as to your sector of activity.

Recently, the crm software has caused a lot of ink to flow. It is used for business management and allows companies to know customers and prospects precisely. It is a tool that can be useful for managing data. But how do you choose the right CRM software for your business? To select CRM software, you need to define your target customers and your business objectives. You also need to take into account the software itself as well as the services offered. To make a wise choice, you need to consider the pricing and the type of license. Furthermore, it is important to take into account the software’s ability to integrate well with the information system, i.e. its management of customer data. It is also essential to take into account the type of license. A “SaaS” license, for example, is the most flexible formula. This is a license that allows users to benefit from certain advantages such as the right to use the software, regular updates and technical support. A “Full” license, on the other hand, is the most expensive formula. It is accompanied by a fixed monthly fee and the updates are of good quality. “Tailor-made” offers also have advantages.

  • Prospecting, sales and after-sales service

Centralize, track and share all customer, prospect and supplier information.
Define the loyalty strategy and acquire new customers.
Manage prospecting and sales meetings.
Simplify the management of your contracts.
Optimize your after-sales service.

  • Marketing

Launch relevant Marketing campaigns by targeting and segmenting your potential customers.
Improve the Return on Investment of your campaigns and increase your sales.

  • Strategic management

Monitor and anticipate the turnover of your business.
Personalized dashboards based on user roles in the organization.

MICROSOFT® Office 365

Need simpler, more agile and mobile office tools?
XEFI offers you all the features of Office (Excel, Word, PowerPoint, Outlook and Access) thanks to our subscriptions to the Office 365 solution published by Microsoft®.
Create, consult and edit your documents securely within your company.

  • Productivity

Improve teamwork and gain productivity with these intuitive software.

  • Mobility

Install Office 365 on all your devices up to 5 devices and access your documents wherever you are (online and offline).

  • Services managed by XEFI

Unlimited, dedicated updates and telephone support are managed by our XEFI teams and the Microsoft® Exchange solution is hosted in our certified and secure Datacenters with backup options according to your needs.

XEFI is also a Microsoft Education partner: advantageously priced licenses for all students, teachers and organizations related to education (schools, universities, training organizations, etc.).

MICROSOFT® SharePoint

By integrating SharePoint into your organization, you allow your employees to work internally and externally, simultaneously and at any time.
You facilitate the sharing of their documents for optimized collaborative work.

  • Centralization

Centralize your documents on the same platform and share your contacts, calendars with your employees and service providers.

  • Collaboration

Optimize collaboration between your teams thanks to personalized workspaces, cross-access to documents and shared calendar.

  • Accessibility

Access your information wherever you are and facilitate the mobility of your employees thanks to its multi-device access and its offline option.

> What does CRM (Customer Relationship Management) mean?

Our solutions EBP®

EBP® Commercial Management

Management of sales and purchasing administration operations.

EBP® Accounting

Agile management of your company’s accounting operations.

EBP® Payroll

Automation of payroll processing and personnel administration.

EBP® Building

Optimizing the management of your business and your construction sites: from study to invoicing.

EBP® Point of Sale

A complete solution for managing collections, inventory tracking and your business.

Contact us
for a suitable software solution!

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Our software solutions