XEFI - XEFI – Leader des services informatiques auprès des TPE / PME

Maintenance & outsourcing

Header web 2600x1060 scaled 1

A team of experts at your service to manage your IT maintenance

Outsourcing according to XEFI

The slightest malfunction of your IT equipment can have significant consequences on your business. This is why we offer maintenance solutions in line with your specific needs and your budget.

We undertake to intervene on site within 4 to 36 working hours, depending on the severity of the situation. After our intervention, you will receive a detailed report of the work carried out.

Our strengths:

  •  The proximity of our agencies and maintenance workshops located in your department.
  •  Our highly qualified and certified technical teams.
  •  Our fast and efficient interventions thanks to  our remote monitoring and support tools.
  •  A controlled all-inclusive cost: unlimited parts, labor, and travel.
  • The loan of equipment in the event of immobilization.

There are three types of outsourcing: structured, application-based, and business-specific. Each type of outsourcing includes several services. An outsourcing contract generally includes these services.

  • What is the role of an information system?
  • What is a computer server for?

What is computer maintenance at XEFI?

What is computer maintenance?

Computer maintenance is the process of ensuring the proper functioning of computers and other devices. 

Computer maintenance is the process of maintaining or restoring a computer or network component to a particular state so that it is able to provide a specific service. Scheduling regular computer maintenance ensures the proper functioning of your PC structure. Some of your data is more sensitive than others and must remain secure. Using an IT service provider guarantees you a guarantee of continuity.

Today, it is important to maintain the health of our IT systems. We must prevent any breakdown or malfunction that could cause us problems. Our team will be able to explain to you when and why to call on a computer repairer if necessary.

What are the three levels of computer maintenance?

  • Preventive maintenance involves checking the computer system for errors before they occur.
  • Corrective maintenance involves fixing problems as soon as they occur.
  • Evolutionary maintenance involves keeping up with new technologies and changing your computer system when necessary.

Do you want support in keeping your computer secure? Our team is here to help, we can put you in touch with our team, and we can explain to you what the role of an computer technician is?

XEFI-Maintenance-Infogérance

Continuous improvement of your IT equipment

Our maintenance services include:

  •  Checking the status of desktop and laptop computers, tablets, physical and virtual servers, routers, etc.
  •  Checking the operation of system and office software, antivirus protection and the performance of your network.
  •  Updates of operating systems.
  •  Advice and assistance for your users.

Our proactive services

Anticipating incidents helps to optimize your productivity and the availability of your infrastructure.

  •  Remote monitoring of your servers to prevent malfunctions and saturations.
  •  Preventive visits every ½ day with a dedicated technician or consultant.
  •  Advice and recommendations for upgrading your equipment.
  •  Online incident monitoring via your customer area.

XEFI servicesfor peace of mind every day

Helpline

The XEFI technician provides you with advice and shows you the steps to follow to solve your problems. Keep your employees’ computers operational at all times.

XEFI-Assitance-téléphonique

Remote maintenance

A XEFI specialist takes remote control of your faulty workstation to carry out the assessment and, if possible, the repair live.

DEVICE ENCRYPTION - PROTECTION DES DONNEES INFORMATIQUE

On-site intervention

If necessary, the technician will carry out an on-site intervention, planned according to your needs.

XEFI-Intervention-Site

Contact us for more information

Contact

P1082970

Find your local agency!

Find my agency

contacez xefi